The best way to submit a service request is via the tenant portal. You can do this from any mobile device or computer. The benefit to submitting your request online is that you will get your request in instantly and prevent any delays. Calling one of our property managers and leaving a voicemail is not a recommended option for submitting a service request. Staff may not get the voicemail for an extended period due to weekends, vacations, or holidays. The same is for email.
If using the tenant portal is not an option, please contact our office at (925) 336-3282 and use the Service Request option to speak with a service tech.