I mailed my rent in, but my manager says he/she never received it. What should I do?

We recommend that any mailed funds be issued by check, preferably a cashier’s check or other bank issued check  (which can usually be traced, or re-issued if needed). If you paid using a bank-issued check and we can verify that it was sent, you will not be charged a late fee provided you correct the error immediately. However, Wolfgang Property Management is not responsible for lost rent and you are liable for any associated late fees. Proof of payment does not include money order stubs or returned mail.

Note:  your lease or past payment history may dictate you are required to pay with cashier’s check or money order).